Getting started |Resources
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Getting started

Smartwave helps you be more organised and productive by taking care of all your tasks and processes anywhere, anytime and for everyone: customers, employees, and partners.

Launching a new workspace or joining one for the first time? We’ve got you covered. Download a getting started guide (PDF 1.12 MB) or scroll down for the short version.

The short version.

The most productive, quickest way to understand how Smartwave can work for you is to use it with others. Start with a pilot team and a quick process.

Everything you create within Smartwave will be associated with your workspace in our secure Cloud ( or you can be the captain of the ship with the on-premises or custom cloud installation.)

Here are just a few short things anyone trying Smartwave for the first time can explore.

Sign up
If you’re creating a workspace, invite the people you work with most, and get started together. If you’ve been invited to join a team, sign up using your company email!.

Sample process
To help you get started quickly, we added a sample process to your workspace for you to explore! Just start processes for others to work on.

Import from our store
We strongly recommend you to start by installing one of our free templates. They are based on the market’s best practices and are ready to use: just click on the “Get Process Template” button and they will be instantly downloaded into your workspace.

The place where you can see a list of tasks assigned to you or your team. It looks the same as an e-mail inbox, what makes it easier for the users who can work in an already familiar environment.

Setup your team, roles and workspace in order to cover your specific access needs!

Improve exsisting or design new business processes for automation of your workspace with powerful BPMN graphical designer, document designer, intuitive and simple to use GUI designer etc.

Once your pilot team is running smoothly, you go another round and set up the rest of your business for success.

Beta disclaimer

Please note that this is a beta version of Smartwave which is still undergoing final testing before its official release. The website, its software and all content found on it are provided on an “as is” and “as available” basis. Smartwave does not give any warranties, whether express or implied, as to the suitability or usability of the website, its software or any of its content.

Smartwave will not be liable for any loss, whether such loss is direct, indirect, special or consequential, suffered by any party as a result of their use of Smartwave, its software or content. Any downloading or uploading of material to the website is done at the user’s own risk and the user will be solely responsible for any damage to any computer system or loss of data that results from such activities.

Should you encounter any bugs, glitches, lack of functionality or other problems on the website, please let us know immediately so we can rectify these accordingly. Your help in this regard is greatly appreciated.


Fully customizable according to your needs right on spot

If you have an idea for a digital process or an app or demands that have to be tailored to your specific needs, or you just need consultations, Smartwave provides immense flexibility in adjusting current solutions or creating brand new processes that never existed before!


Contact us today



Business process management (BPM) is a discipline that uses various methods to discover, model, analyze, measure, improve, and optimize business processes. A business process coordinates the behavior of people, systems, information, and things to produce business outcomes in support of a business strategy. Processes can be structured and repeatable or unstructured and variable. Though not required, technologies are often used with BPM. BPM is key to align IT/OT investments to a business strategy.
Business process management suites (BPMSs) are the leading application infrastructures to support BPM projects and programs. A BPMS supports the entire process improvement life cycle — from process discovery, definition and design to implementation, monitoring and analysis, and through ongoing optimization. Its model-driven approach enables business and IT professionals to work together more collaboratively throughout the life cycle than is possible with other approaches to solution delivery.
Intelligent BPM Suite (iBPMS), Gartner defines as a BPM suite with next-generation features which enable intelligent business operations, such as intelligent analytics (processes that learn to perform better over time based on real-time data), and advanced mobile, social, ad hoc processes and cloud capabilities.
A business rule engine (BRE) is a specific collection of design-time and runtime software that enables an enterprise to explicitly define, analyze, execute, audit and maintain a wide variety of business logic, collectively referred to as “rules.” A BRE can be purchased independently or comes embedded in a business process management suite (BPMS). A BRE enables IT and/or business staff to define rules using decision trees, decision tables, pseudonatural language, programming-like code or other representation techniques.
Adaptive Case Management (ACM) is information technology that exposes structured and unstructured business information (business data and content) and allows structured (business) and unstructured (social) organizations to execute work (routine and emergent processes) in a secure but transparent manner.
Business Process Model and Notation (BPMN) is a formal industry standard for process modeling and one of the most important components of successful Business-IT-Alignment. BPMN 2.0 enables business process management systems to design and execute well-defined processes.
Content Management Interoperability Services (CMIS) which is OASIS standard enables integration between Smartwave content repositories and other enterprise content management (ECM) repositories in an enterprise. CMIS enables information to be shared across Internet protocols among and between document systems, publishers, and repositories, within the enterprise, and between companies—all in a vendor-neutral format. The CMIS standard supports basic document management operations such as create, read, update, delete, check in, and check out. It also supports managing versions of documents and their metadata
Business activity monitoring (BAM) describes the processes and technologies that enhance situation awareness and enable analysis of critical business performance indicators based on real-time data. BAM is used to improve the speed and effectiveness of business operations by keeping track of what is happening and making issues visible quickly. The BAM concept can be implemented through many different kinds of software tools; those aimed solely at BAM are called BAM platform products.
Master data management (MDM) is a technology-enabled discipline in which business and IT work together to ensure the uniformity, accuracy, stewardship, semantic consistency and accountability of the enterprise’s official shared master data assets. Master data is a consistent and uniform set of identifiers and extended attributes that describes the core entities of the enterprise including customers, prospects, citizens, suppliers, sites, hierarchies and charts of accounts.


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